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Anthropic

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Software profile

Software review

Updated

Go Big News review

What users consistently report

Reviewers report persistent issues with billing practices, customer support accessibility, account functionality, and product reliability.

Go Big News rating

5.7/10

About 1.5K reviews analyzed

Recurring strengths

  • — Users report success applying the tool to business branding and planning.
  • — Reviewers identify programming as an area where the product performs well.

Recurring drawbacks

  • — Reviewers report unexpected charges, auto-recurring charges, and refunds denied or significantly delayed.
  • — Support is AI-based, with reviewers reporting limited human staff access and slow response times.
  • — Reviewers report account features disappearing, access restrictions to external content, account suspensions, and data loss without explanation.
  • — Reviewers report logical errors in model outputs, unexpected feature restrictions, and wasted time on development projects.
How the score works

Ratings found across the public web are normalized to a common 0–10 scale, deduplicated and combined into one Go Big News rating. Review totals are rounded estimates. AI summarizes recurring user themes; it does not invent the numerical score.

About Anthropic

Anthropic researches, develops, and deploys AI systems designed to be reliable, interpretable, and steerable.[1]

Anthropic announced an enterprise framework in July 2026 that retains user-session data for 30 days on covered models and permits controlled human review.[2]

Anthropic operates as a public benefit corporation and deploys its AI systems through products and partnerships.[1]

Products and services

  • Claude Science

    Claude Science is a customizable research app that integrates commonly used tools and packages, produces auditable artifacts, and provides access to computing resources.[6]

  • Claude[1]

    Claude is Anthropic's series of proprietary large language models, offered through an online chatbot and API.[4]

  • Claude Code

    Claude Code is an Anthropic agent harness for working with Claude.[4]

Founders and leadership[5]

  • Dario Amodei

    Dario Amodei is Anthropic's co-founder and chief executive officer and leads its research direction and strategic vision for reliable, interpretable, and steerable AI systems.

  • Daniela Amodei

    Daniela Amodei is Anthropic's co-founder and president, chairs its board, and leads work spanning research, engineering, product, governance, and commercial execution.

  • Chris Olah

    Chris Olah is an Anthropic co-founder and interpretability research lead whose work focuses on understanding the internal operation of AI models.

  • Jared Kaplan

    Jared Kaplan is Anthropic's co-founder and chief science officer and leads its technical research on AI safety and development.

References

  1. anthropic.com/company · Sep 10, 2026
  2. OpenAI Tests Abuse Monitoring That Keeps No Customer Data · original source
  3. en.wikipedia.org/wiki/Dario_Amodei · Sep 10, 2026
  4. en.wikipedia.org/wiki/Anthropic · Sep 10, 2026
  5. anthropic.com/company/leadership · Sep 10, 2026
  6. anthropic.com · Sep 10, 2026

This profile is assembled from Go Big News reporting and labeled public sources. Company-reported and secondary-source statements retain their attribution and date; omitted information is not a negative finding. Last updated Sep 10, 2026.

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