Muse
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Software profile
Software review
Updated
Go Big News review
What users consistently report
Muse is a video hosting and embedding platform. User reviews describe contrasting experiences: some cite smooth video playback, customizable player options, and responsive support, while others report service stability failures, unresponsive support during outages, continued billing after cancellation attempts, and refund disputes.
Go Big News rating
6.7/10
About 650 reviews analyzed
Recurring strengths
- — Smooth video playback quality, including support for high-resolution formats
- — Customizable video player and embedding options
- — Responsive customer support when engaged
- — AI-driven features including transcription and search capabilities
- — Fast backend upload speeds
Recurring drawbacks
- — Video playback and transcoding failures, with videos randomly stopping or getting stuck in processing
- — Delayed or unresponsive support during service outages and technical issues
- — Continued billing after cancellation attempts and subscription management confusion
- — Resistance to full refunds and disputes over money-back guarantee terms
- — Service disruptions from infrastructure changes with inadequate customer notification
How the score works
Ratings found across the public web are normalized to a common 0–10 scale, deduplicated and combined into one Go Big News rating. Review totals are rounded estimates. AI summarizes recurring user themes; it does not invent the numerical score.
Product overview
Try Muse, your personal AI agent that gets things done. Give Muse a goal or an everyday task and it handles the rest, from finances and health to shopping and the people you care about.
- Category
- Not classified
- Launched
- Not verified
- Access
- Not verified
- License
- Not verified
Features
- Action approval
- App integrations
- Audit trail
- Credential storage
- Goal tracking
- Multi-channel chat
- One-time cards
- Task automation
Compatibility
Integrations and data access
- 1Password
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