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Software review

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Go Big News review

What users consistently report

Reviewers consistently describe the lending application as fast and straightforward. Customer service staff are frequently praised for professionalism, responsiveness, and helpfulness. Some applicants report that communication about application progress could be clearer, and at least one experienced issues with a third-party notary service vendor.

Go Big News rating

9.2/10

About 5.5K reviews analyzed

Recurring strengths

  • — Application and approval processing is fast, often completed within minutes.
  • — The application process is straightforward and easy to complete.
  • — Customer service representatives are professional, knowledgeable, and responsive throughout the process.
  • — The entire application and closing process is conducted online with no in-person visits required.

Recurring drawbacks

  • — Some applicants report that communication about application progress could be clearer, and one had to contact support repeatedly for status updates.
  • — At least one applicant experienced issues coordinating with the third-party notary service provider.
How the score works

Ratings found across the public web are normalized to a common 0–10 scale, deduplicated and combined into one Go Big News rating. Review totals are rounded estimates. AI summarizes recurring user themes; it does not invent the numerical score.

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